
Information & Tips
8 Desember 2025
Getting to Know Your Shipping Providers: What Are They and What They Do
The rapid growth of e-commerce in the digital era has made shipping companies an essential part of the economy’s backbone.
Connecting sellers and buyers, logistics and courier services handle the movement of goods from one point to another, ensuring that products arrive safely, quickly, and efficiently.
According to data from the Indonesian Logistics Association (ALI, 2024), shipping volume has increased by 18% annually, driven by the surge in online transactions and cross-regional logistics demands.
As such, it is important for business owners—and really, for anyone—to understand the different types of expedition services, what they do, and how to choose the right one for their needs.
What Is an Expedition Service?
An expedition service refers to the transportation of goods and the delivery of mail, parcels, or documents. These services are typically provided by shipping companies, couriers, and freight forwarders.
In modern logistics, expedition services form a key part of the supply chain system. They manage deliveries at the local, national, and even international levels, ensuring that goods move seamlessly from sender to recipient.
Factor that Influence Shipping Costs
Distance between pickup and destination points
Weight and volume of the shipment
Type of service (regular, express, or instant)
3 Types of Courier Services You Should Know
1. Regular Service (Standard Delivery)
The most commonly used option, regular delivery offers the lowest rates.
Estimated time: 2-3 days for intercity deliveries on the same island, or 5-7 days between islands
Best for: Non-priority goods and routine shipments
2. Express Service (Next-Day Delivery)
Express delivery provides faster service than regular shipping.
Estimated time: 1-2 days
Best for: Businesses that operate on tight schedules and require quick turnaround times
3. Same-Day Service (Instant Delivery)
This service is designed for urgent delivery needs.
Estimated time: Within hours on the same day
Best for: Perishable goods such as fresh food, medicine, or critical documents
5 Benefits of Using a Shipping Service
1. Improved Supply Chain Efficiency
Shipping services accelerate the movement of goods, reduce lead times, and speed up distribution to end consumers.
2. Reduced Logistics Costs
Through optimized fleet and route management, shipping companies can offer lower rates than the cost of managing deliveries independently.
3. Safe and Secure Delivery
Many providers offer shipping insurance, protecting against loss or damage during transit.
4. Expanded Market Reach
A wide delivery network allows businesses to reach customers in remote areas and even explore international markets.
5. Regional Connectivity
By linking production sites, warehouses, and end customers, shipping services build an integrated logistics ecosystem.
Helpful Tips for Choosing a Shipping Provider
1. Prioritize On-Time Delivery
Check each provider’s track record for punctuality. Reliable delivery times are key to maintaining customer trust and satisfaction.
2. Evaluate Pricing and Transparency
Ensure that you’re getting fair value for what you pay. Be cautious of providers offering low rates without guaranteeing quality or security.
3. Assess Service Quality and Tracking Systems
Strong customer service and real-time tracking capabilities significantly enhance your customers’ experience and confidence.
SELOG Shipping Services
To ensure efficient and reliable delivery, choosing the right shipping provider is crucial. Always opt for a professional partner that offers comprehensive logistics solutions.
SELOG is a trusted logistics company under PT Serasi Autoraya (SERA), part of the Astra Group.
With over 20 years of proven experience, SELOG provides end-to-end logistics services, including Trucking, Shipping, Freight Forwarding, Warehousing, and Project Cargo.
Whether by land with trucks, by sea with roll-on/roll-off vessels, or through international export routes, SELOG is equipped to meet all your shipping needs.
Every SELOG service is powered by Astra Fleet Management Solution (AstraFMS), delivering convenience, efficiency, and cost-effectiveness.
Using AstraFMS technology, SELOG offers integrated, IT-based transportation management solutions across Indonesia.
For more information, visit www.selog.astra.co.id or contact (021) 26605333.
Follow SELOG on Instagram @selog_astra and LinkedIn SELOG for the latest updates and insights in logistics.

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