Export and import activities are the backbone of global trade. For businesses, these activities not only open access to broader markets but also help maintain the supply chain of raw materials and product distribution.
 

However, they are among the most complex systems in the supply chain.
 

From document handling to customs clearance, every stage requires precision and compliance with international regulations. If not managed properly, even small mistakes can lead to significant losses.

Indonesia’s Export-Import Trends in 2025
 

Indonesia’s export-import performance showed positive growth throughout 2025.
 

According to data from Statistics Indonesia (BPS), Indonesia’s export value from January to August 2025 reached USD 185.12 billion, up 7.72% from the previous year. Meanwhile, imports reached USD 155.99 billion, an increase of 2.05%.
 

This growth aligns with the rise in global trade activity and the increasing demand for raw materials in domestic industries.

Pelindo Terminal Petikemas also reported a 13.64% increase in export-import container traffic in the first half of 2025, signaling strong momentum in Indonesia’s logistics sector.
 

On the other hand, the government is accelerating digital transformation through the Indonesia National Single Window (INSW) and the implementation of electronic Bill of Lading (e-BL) to streamline customs documentation.

5 Common Export-Import Challenges
 

Even though opportunities are wide open, businesspeople still must be aware of various challenges that often arise in the export-import process, such as:

1. Incomplete documents: Risk of customs detention
 

One of the most common obstacles in import-export is incomplete or non-compliant documents.
 

Essential documents like commercial invoices, packing lists, Bill of Lading/Airway Bill, and Certificate of Origin must be prepared before shipment.
 

Missing even one can result in goods being held at ports or airports.

Solutions:
 

Conduct document audits and complete checklists before shipping
Use digital logistics systems for organized and verifiable data
Partner with logistics experts familiar with destination country customs procedures

2. HS code errors: Extra costs and legal risks
 

The Harmonized System (HS) Code is used globally to classify goods. Errors in determining the code can cause higher import duty rates. There are even legal sanctions if it is considered a declaration error.
 

Solutions:
 

Consult with licensed customs experts for accurate HS codes
Use official government platforms to verify code descriptions

3. Unexpected fees: Demurrage and detention
 

Delays in collecting or returning containers often result in additional costs, including demurrage and detention.
 

If customs, transportation, or coordination processes are delayed, these costs can quickly escalate.
 

Solutions:
 

Plan realistic shipping schedules and ensure smooth coordination between the warehouse, trucking, and port
Choose freight forwarders with strong port connections and a track record of timely deliveries

4. Varying regulations across countries
 

Each country has different rules and standards, ranging from product restrictions to mandatory certifications such as FDA, CE, or SNI. Without thorough research, shipments risk rejection or detention at the destination port.
 

Solutions:
 

Research destination country regulations before signing export contracts
Hire international trade consultants well-versed with specific regional requirements
Monitor policy updates from destination customs authorities via official sources

5. Product damage due to mishandling
 

Damage during shipping can directly impact business reputation.
It is generally caused by packaging that does not meet standards or careless handling when loading and unloading.
 

Solutions:
 

Apply international packaging standards with proper protective materials and clear handling labels
Choose logistics providers with professional handling procedures and secure storage facilities, like cold storage
Use shipping insurance to protect the value of goods from damage or loss

SELOG’s Export-Import Logistics Services
 

Managing export-import operations requires more than just the intention to expand markets. It demands a deep understanding of regulations, documentation, and efficient logistics strategies.
 

Success lies in careful planning, partnering with trusted logistics providers, and adapting to available technologies.
 

With the right approach, businesses can overcome challenges and compete confidently in international markets.
 

One reliable logistics partner for export-import is SELOG, a business unit of PT Serasi Autoraya (SERA) under the Astra Group, with over 20 years of experience in the logistics sector.
 

SELOG is here to meet the demand for logistics services, ranging from Trucking, Shipping, Freight Forwarding, and Warehousing to Project Cargo.
 

For export-import needs, SELOG provides International Freight Forwarding services. This service covers processes from upstream to downstream, including mode selection, goods storage, document processing, and real-time tracking.
 

SELOG’s services are supported by cutting-edge digital technology Astra Fleet Management Solution (AstraFMS), which makes customers’ business easier, more effective, and more efficient.
 

For more information about SELOG services, visit www.selog.astra.co.id or contact (021) 26605333.
 

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